The Opportunity

Main Responsibilities: 

  • Receiving enquiries from the Customer Service Executives and other internal personnel and creating estimates for potential jobs and tenders.
  • Raising official Works Orders for production jobs using business management systems.
  • Sourcing and Raising of Purchase Orders for any Materials, Consumables, Items and Services required for production jobs
  • Internal liaison with our sales, QA, logistics, production, planning and finance departments to collate requisite job information.
  • Managing all necessary logistics and warehousing for work in progress.
  • Input, record, and update job data and associated information onto the business management systems and generate any reports deemed necessary.
  • Raise Purchase Orders for site consumables and miscellaneous items.
  • Raise Purchase Orders for all maintenance parts, engineer visits and periodic service agreements.
  • Raw Material and Consumable Stock Management.
  • Process Purchase Ledger Invoices for Approval.
  • Stock Control and Replenishment of Office Stationery Supplies and Production Staff uniforms.
  • To establish a working relationship with designated suppliers and business contacts.
  • To implement and monitor supplier performance levels through KPIs and other means
  • Communicating and co-ordinating with suppliers via email/in writing and phone in a clear, concise and professional manner. The role will include internal and off-site supplier meetings.
  • Actively participating in and contribute towards continuous individual development and team targets.
  • Other duties deemed necessary to ensure smooth running of the technical order processing department including internal meetings
  • To comply with all business management system requirements
  • To comply with all certification requirements

Skills and Attributes: 

  • Being able to work in a team
  • Ability to prioritise multiple tasks and work under strict timescales
  • Ability to remain calm under pressure
  • Ability and willingness to share knowledge and skills with other members of the team
  • Previous experience of working within a technical field, ideally purchasing and estimating
  • Confident and enthusiastic with a desire to learn and develop through continuous training
  • Good communication skills both verbal and written
  • Strong interpersonal and organisational skills
  • Ability to build relationships with the suppliers whilst achieving business targets
  • Good understanding of Gross Profit and margins
  • Experience of working within the packaging/greeting cards sector would be advantageous
  • Fully conversant with Microsoft Office
  • Organised, methodical and logical approach to work
  • Able to show a high degree of initiative and flexibility
  • Willingness to learn negotiation techniques and practices for day to day supplier interaction

Benefits for the Technical Order Processor include:

  • Monday–Friday, 37.5 working week, between the hours of 8am–5:30pm with ½ hour lunch (option for 1 hour lunch with finish at 5:30pm).
  • Salary commensurate with experience.
  • 25 days holiday.
  • Workplace Pension.
  • Personal development in line with the role. Training on the new order processing (Shuttleworth) system and other business information management systems.